On March 21, I was heading for a meeting at the University of North Carolina in Greensboro. The 705 exit off 220 North (20 miles north of Troy) is my favorite rest and get a cola stop.

I was standing in line with my cola and money in hand and the person in front of me grumped at the manager and threw down his money.

The manager, Tina, looked at me and shook her head. I smiled and said, “I’m a librarian and sometimes these folks visit us also.”

She said, “I know you are. 20 years ago I had to do community service and I chose your library in Troy. I was feeling like a criminal until you and your staff treated me like a real person.”

“Well, thank you for that,” I said.”You have made my day. We try every day to make people feel comfortable in our busy libraries.”

And to that she said, “Well, I would like you to know that was a turning point for me. I used the library’s resources to help me earn my four-year degree, and I’m a manager here.”

Libraries change lives in many different ways every day and sometimes we do not even know it for years!

Libraries change lives!

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